E-INVOICING TAKES FLIGHT!

At Critical Path we take pride in being industry leaders and adopting progressive environmental standards and practices that demonstrate our commitment to corporate social responsibility. We are constantly evolving the way we build our systems, and manage our fleet, looking for innovative ways to reduce our carbon footprint and minimize our impact on the planet.

With this in mind we have developed a module within our current on-line technology that will allow for paperless transactions, from order entry, to tracking to remittance, all accessible at your fingertips when you want it.

We have been testing this process with some pre selected partners over the course of the last number of weeks. We are very pleased with the results, both from an operations and customer service standpoint. Based on these results we are ready to roll this out through our partner network. Over the next number of weeks you will receive communications that will highlight in more detail the simple process to access all of your pertinent information, when you want it.

This process is a simple interactive module. All of your information can be accessed through a three step process.

1. To access the online order system go to www.criticalpath.ca > Order System.

2. At the log-in page, enter your account number, your Web ID:, and your temporary password:. You can change your password at any time in the Admin area of the system.

There is a tutorial posted on the site to help guide you through the order process. In addition to placing orders and producing waybills, the online system also provides you with tools to track and trace your current orders, search history orders, view your invoices, and create and manage other users on your account.

3. Our system will notify you by email when an invoice has been issued. All Invoices are also posted on your online account under Reports.

If you have any questions at all regarding the online order system, please contact us at info@criticalpath.ca and we will be glad to help.

Corporate social responsibility is a key pillar in our strategic framework. We thank you for your support in this and look forward to continuing to think creatively and provide solutions that enhance your shipping experience.

Sincerely,
Your Critical Path Team