Critical Path has a user-friendly, easy to navigate, and efficient online ordering and billing system. Our staff feel this system is superior to other systems we have used. Critical Path couriers are friendly and helpful; their staff, from the dispatchers to the admin staff, always work to find the fastest, most cost-effective and efficient way to meet our needs.

I have had the pleasure of dealing with Critical Path since I started with Powell & Bonnell in 2012. Their online system is very user-friendly, and when I have to make changes to our pick-ups, their staff has always been very respectful and professional. I always get informed of any slow-downs or changes to our service requests; It really helps to make my job easier as we have a very demanding clientele where time and service are important.

For the past 26 years, Critical Path had been the only local courier I have used. The drivers are courteous, reliable and always meet our deadlines. Although we often get calls from other courier services asking for our business, we cannot be swayed. Critical Path has earned my respect and trust.